Introduction
Thermometrics Corporation ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and share information when you visit our website at www.thermometricscorp.com, submit forms, request quotes, or otherwise interact with our services.
By using our website, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use our website or submit personal information through our forms.
Information We Collect
Information You Provide
When you fill out forms on our website — such as quote request forms, contact forms, or inquiry forms — we collect the information you voluntarily provide, which may include:
- Your name, job title, and company name
- Email address, phone number, and mailing address
- Sensor specifications, application details, and project requirements
- Any additional information you include in message fields
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type and version, operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or search engine used to reach our site
- Device type (desktop, tablet, mobile)
How We Use Your Information
We use the information we collect for the following purposes:
- Responding to inquiries: To process your quote requests, answer technical questions, and provide customer support
- Order fulfillment: To process orders, arrange shipments, and provide product documentation
- Communication: To follow up on your inquiries, send requested information, and provide project updates
- Website improvement: To analyze how visitors use our website so we can improve content, navigation, and user experience
- Legal compliance: To comply with applicable laws, regulations, and legal processes
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not send unsolicited marketing emails.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device by your web browser.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality such as page navigation and form submission
- Analytics cookies: Help us understand how visitors interact with our website by collecting anonymized usage data (e.g., Google Analytics)
- Preference cookies: Remember your settings and preferences for a better browsing experience
You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though this may affect website functionality. Refer to your browser's help documentation for instructions on managing cookies.
Third-Party Services
We may use third-party services that collect, monitor, and analyze website data to help us maintain and improve our website. These services include:
- Google Analytics: We use Google Analytics to understand website traffic patterns and user behavior. Google Analytics collects anonymized data about your visit. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Web hosting providers: Our website is hosted by third-party providers who may have access to server logs containing IP addresses and request data as part of standard web hosting operations.
We do not share your personal information with third parties for their own marketing purposes. Any third-party service providers we use are bound by their own privacy policies and data protection obligations.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, modification, or disclosure. These measures include:
- Secure transmission of form data using SSL/TLS encryption (HTTPS)
- Restricted access to personal information on a need-to-know basis
- Regular review of our data collection and storage practices
While we strive to protect your personal information, no method of Internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining reasonable protections consistent with industry standards.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiries, maintaining business records, and complying with legal obligations. Quote request and contact form submissions are retained for the duration of any ongoing business relationship and for a reasonable period thereafter.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you
- Correction: You may request that we correct inaccurate or incomplete personal information
- Deletion: You may request that we delete your personal information, subject to legal retention requirements
- Opt-out: You may opt out of any future communications from us at any time
To exercise any of these rights, please contact us using the information provided at the bottom of this policy.
Children's Privacy
Our website is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Thermometrics Corporation
18714 Parthenia Street
Northridge, CA 91324
Phone: (818) 886-3755
Email: sales@thermometricscorp.com
We will respond to privacy-related inquiries within a reasonable timeframe.